Shipping Policy

Welcome to Haight Bourbon Shop, your premier destination for exceptional whiskey products and wholesale distribution. Our Shipping Policy is designed to provide you with all the essential details for a smooth and reliable shopping experience.

Shipping Methods:

We collaborate with trusted shipping partners like FedEx, UPS,DHL and others to ensure prompt and secure delivery of your orders. We offer the following shipping methods:

  1. Standard Shipping: This option provides dependable delivery within a reasonable transit time. It is available for both domestic( United States) and international orders. Within the united states, it is over a time frame of 5days and 13 days for international shipping.

Shipping Zones and Rates:

We proudly offer worldwide shipping to cater to whiskey enthusiasts globally. We do offer standard shipping rate for each country or zone. During checkout, you’ll see available shipping options and corresponding rates specific to your location. Shipping within the united states is free.

Order Processing Time:

Upon placing an order, please allow 1 – 2 business days for order processing. Our team meticulously prepares and packages your items to ensure they arrive in perfect condition.

Shipping Time:

Shipping time denotes the duration from when your order leaves our warehouse to when it reaches your destination. Estimated shipping times may vary based on factors like destination, chosen shipping method, customs procedures, and unforeseen circumstances. Please note that these are estimates and not guarantees. Shipping time within the united states is 3 days. Typical shipping times are as follows:

– United States Shipping: 3 days – International Shipping: 11 business days

Please be aware that external factors beyond our control may influence shipping times. We’ll make every effort to keep you informed of significant delays or issues affecting your order’s delivery.

Total Shipping time:

This is the time from when your is placed, to when the item is delivered to your shipping address. Orders within the United states have a total shipping time of 5 days, while international shipping does take 13 days.

Order Tracking:

Upon shipment, you’ll receive a confirmation email containing a tracking number and instructions for tracking your package. Utilize this tracking number to monitor your shipment’s progress on the carrier’s website.

Customs and Duties:

For international orders, be mindful that your shipment may incur customs duties, taxes, or other fees imposed by the destination country. These charges are the customer’s responsibility. We advise consulting your local customs office to understand potential fees. Failure to pay may result in your order being returned or held by customs.

Shipping Address:

Ensure accuracy and completeness of your shipping address during checkout to avoid delays or non-delivery. We won’t be liable for issues caused by incorrect or incomplete addresses. Contact our customer support promptly for address changes after placing an order.

Lost or Damaged Shipments:

Although we strive for flawless delivery, unforeseen circumstances during transit may occur. If your shipment is lost or damaged, contact our customer support immediately. We’ll collaborate with the shipping carrier to investigate and resolve the matter promptly.

Returns and Exchanges:

For our returns and exchanges policy, refer to our dedicated page on the website.

For any inquiries or assistance with your order, reach out to our customer support team via email at Sales@haightbourbon.com or by phone at +1(209) 779-5602 during business hours.

Please note that our Shipping Policy may be updated without prior notice, so please review periodically for updates.

Thank you for choosing Haight Bourbon Shop. We value your patronage and look forward to providing you with exceptional whiskey products and services.